Errors are an inevitable part of every software and QuickBooks is no exception. Every now and then, QuickBooks encounter errors that hampers the overall productivity of the organization. These errors in QuickBooks are categorized in several different categories like update errors, company file errors, connection error, banking errors and others. One error that we are going to discuss in this blog is QuickBooks error 15101 which falls under the update errors in QuickBooks. After improperly configured internet connection the most common reason for error 15101 in QuickBooks is damaged installation of the application. Here in this article we will be discussing the most common reasons and sure shot solutions to resolve QuickBooks Desktop update error 15101 so keep reading the complete article until the end.
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Common Reasons that Trigger QuickBooks Payroll Update Error 15101
Update errors mostly occurs when due to some reasons QuickBooks can’t create a connection with the internet to download the updates and when the updates are partially downloaded then also QuickBooks faces issues installing them and gives error code 15101.
Here is the list of most common reasons that not only triggers QuickBooks Error Message 15101 but also several other error codes from 15XXXX series of errors.
- When Internet Explorer is not properly configured QuickBooks can’t connect with the internet.
- Some errors might have occurred while installing QuickBooks Desktop.
- Installer file used to install QuickBooks was either damaged or corrupt.
- Windows Firewall or other third-party security apps are preventing QuickBooks from connecting with the internet.
Three Effective Solutions to Fix QuickBooks Desktop Payroll Update Error 15101
Before going forward with the troubleshooting, make sure to take a backup of the company file and ensure that you have access to the internet outside QuickBooks Desktop.
Solution 1: Run QuickBooks Desktop Tool Hub to Fix QuickBooks Installation Errors
- Search and download QuickBooks Tool Hub.
- Open the Downloads of your computer and run the QuickBooks Desktop installer file.
- Follow the instructions as they appear on your computer screen.
- Once the installation is completed, run the program from the Desktop of your computer.
- Select Quick Fix my Program from the Program Problems tab.
- Once the tool is done repairing the damage in QuickBooks, try to run the update once again.
Solution 2: Exclude QuickBooks from Firewall Restrictions
- Open Windows Defender or other security app you are using.
- Go the Rules/Restrictions/Firewall settings.
- Remove QuickBooks from the blocked apps list and save the settings.
- Try to update QuickBooks payroll once again and check if QuickBooks Error 15101 is now resolved.
Solution 3: Reinstall QuickBooks Using Clean Install Tool
If none of the troubleshooting solution brings luck to you for resolving error 15101 in QuickBooks, then as a final troubleshooting you can try reinstalling QuickBooks Desktop using QuickBooks Clean install Tool.
- First Uninstall QuickBooks.
- Run QuickBooks Clean Install Tool now.
- Download a fresh copy of QuickBooks Desktop and reinstall QuickBooks.
Hopefully, the solutions mentioned above will help you fix QuickBooks Error 15101. For further assistance dial +1(800) 280-5969.